Вакансия theyseeku #3942

Customer Success Specialist (Asia/Pacific) в iGMS, Inc
#поддержка

Responsibilities:
- Building customer relations by providing extraordinary customer care, using strong written and verbal communication skills
- Follow up customers regularly in their requests to ensure the correct solution was carried out;
- Troubleshoot technical problems and report the issues to the development and design team;
- Recommend solutions and best practices to increase engagement with iGMS platform;
- Work closely with sales, tech and marketing teams.

Requirements:
- MUST: Fluent level of English and Russian;
- Stress tolerance and personal resiliency;
- +2 years customer success experience in IT project;
- The doer personality;
- Loads of empathy, patience, and a positive approach;
- Able to identify the causal relation.

Посмотреть условия и откликнуться: https://finder.vc/customer-success-specialist-asia-pacific/

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